Nex Gen Powder Coating

Last updated: March 2026

Who we are

Nex Gen Powder Coating is a sandblasting and powder coating business based in Helensburgh, NSW, Australia. We provide surface preparation and finishing services to individuals and businesses across the Illawarra region and beyond.

When you contact us or request a quote, we collect some basic personal information. This policy explains what we collect, how we use it, and how we keep it safe.

What information we collect

When you submit a quote request or enquiry through our website, we may collect: Your name, Your phone number, Your email address,

Details about the job you're enquiring about (part type, service required, measurements, photos)

Any other information you choose to provide

We do not collect payment information through our website.

We do not collect sensitive information such as health data, financial records, or government identifiers.

How we use your information

We use the information you provide to:

Respond to your enquiry or quote request

Prepare and send you a job estimate

Follow up on quotes or jobs in progress

Send you review requests after a completed job

Maintain a record of our business relationship with you

We will not use your information for unrelated marketing purposes without your consent.

Who we share your information with

We do not sell your personal information to third parties.

We use a small number of trusted software platforms to manage our business operations — including our customer database, website, and communication tools. These platforms are bound by their own privacy policies and are used solely to help us deliver our services to you.

How we store and protect your information

Your information is stored securely in our business systems. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

We retain your information for as long as it is needed to deliver our services or as required by law. You can request that we delete your information at any time (see Your Rights below).

Cookies and website tracking

Our website may use cookies and basic analytics tools to understand how visitors use the site. This information is aggregated and does not identify you personally. You can disable cookies through your browser settings at any time.

Your rights

You have the right to:

Request access to the personal information we hold about you

Ask us to correct any information that is inaccurate or out of date

Ask us to delete your information, subject to any legal obligations we may have to retain it

Withdraw consent for us to contact you at any time

To exercise any of these rights, contact us at the details below.

Contact us

If you have any questions about this privacy policy or how we handle your personal information, please get in touch:

Nex Gen Powder Coating

Helensburgh, NSW, Australia

Phone: 0452 639 436

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page with the date it was last updated.

Complaints

If you believe we have not handled your personal information appropriately, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.